Petfirst class

Learn more about how our process works
Start

An Introduction

With PetFirst Class, our goal is to allow your pet to arrive 150% faster then our competition ground transportation service. with more premium services including non-stop driving and two drivers. 

 

What you’ll Need

  • Health Certification (State or USDA)
  • Food (5lbs Max)

RECOMMENDED Items

  • Soft Bed

To start

Contact an Animal Coordination Specialist at (330) 800-3989 or Info@atw.net. They will be able to guide you through the process of booking and place your pet on the PetFirst Class TBS (to be scheduled) list after deposit.  

Schedule

Once placed on the TBS (to be scheduled) list, ATW will send E-mail and text updates with the date of departure. Also, your Animal Transportation specilist will call to personally gain information on your pet for travel.

REady For Travel

As ATW gets closer to the date of travel, remember to have the following prepared:

  • Health Certification that is issued no more than 10 days prior to date of departure. 
  • Food
  • Soft Bed for travel (Not Required)
  • Government ID (Drivers Licence) 

Note: Pick-up can be anytime. If someone cannot be there for pick-up, you may select a new date.

Day of DEPARTURE

One hour prior to arrival, the Animal Transportation Specialist will contact you so that you can begin getting everything ready for your pet. Once the Animal Transportation Specialist arrives, you will complete a Departure Information Page with the Specialist, and take a photo copy of your Government ID. You will then be responsible for loading the pet into the transportation vehicle.   

During Travel

The Animal Transportation Specialist is available for contact 24/7. You may request location and/or photo updates. You are able to receive GPS tracking, which can be used in Google maps to locate your pet. Each pet will be offered water and food two times daily. If you would like your pet to receive more offerings of food and water, please let the Specialist know before departure.   

Arrival

Your Animal Transportation Specialist will notify you of their arrival time, which gives you enough time to prepare for your pet.

after Arrival

Once the pet arrivals, you will be responsible for unloading them from the transportation vehicle. Animal Transportation Specialist will then have you complete the Arrival Information Form. Monetary tips to our Specialists are greatly appreciated, as they take time to check on and care for your pets during travel. Since we highly value your opinion when it comes to our services, and we reward our team based on your reviews, please Click Here to leave us one. If you have any further questions after the arrival of your pet, please contact the office at any time.

PEtFirst Class

Open

Monday-Friday

6:00AM – 9:00PM EST

saturday and sunday

9:00 AM – 5:00 PM EST

Contact

Phone

+1 (330) 800-3989

3-Mail

Info@atw.net

Location

Kensington, Ohio USA